Terms & Conditions Indowin88 — Malaysia Online Casino Platform Terms of Use

By accessing, registering for, or using any services provided by Indowin88, you acknowledge that you have read, understood, and agree to be fully and unconditionally bound by these Terms & Conditions.

These Terms & Conditions apply to all Indowin88 services, including but not limited to online casino games, Sports Betting, poker, lottery, the VIP programme, and any other features or services that may be added from time to time.

To use the Indowin88 platform, you must meet all of the following eligibility requirements:

• Must be at least 18 years at the time of registration and throughout your use of the platform.
• Not residing in any jurisdiction where online gambling is prohibited.
• Registering under your own name and not on behalf of another person.
• Has never had an account closed or suspended by indowin88 for a breach of terms.
• Have the legal capacity to enter into a binding agreement.

Indowin88 reserves the right to request verification documents, including a valid MyKad or passport copy, at any time to confirm your eligibility. Failure to provide the requested documents within 72 hours may result in temporary account suspension pending verification.

Each user is only permitted to hold one (1) active account at Indowin88 at any one time. Creating multiple accounts using the same name, phone number, email address, IP address, or device is strictly prohibited and may result in the closure of all associated accounts and forfeiture of balances.

• Information provided during registration must be accurate, complete, and up to date.
• You are solely responsible for keeping your account password confidential.
• Indowin88 shall not be liable for any losses arising from unauthorized access resulting from your own negligence.
• Any suspicious activity on your account must be reported to the Indowin88 support team immediately via live chat or email at support@indowin88.my.

Your Indowin88 account is personal and may not be transferred, sold, or given to any other party under any circumstances.

Indowin88 supports a range of secure and convenient Malaysian payment methods. All deposits are processed within Malaysian Ringgit (MYR) only.

Indowin88 accepts the following deposit methods:

• Touch 'n Go eWallet
• GrabPay
• Boost eWallet
• ShopeePay
• DuitNow (instant transfer)
• FPX — including Maybank2u, CIMB Clicks, and other major Malaysian banks

• Minimum deposit: RM 30 per transaction.
• Indowin88 does not charge any processing fees on deposits.
• All deposits must be made using a payment method registered under the same member's name. Third-party deposits will not be accepted.
• Deposits that cannot be verified within 24 hours will be returned to the original source.

Withdrawal of funds from your Indowin88 account is subject to the following conditions:

• Minimum withdrawal: RM 50 per transaction.
• Maximum daily withdrawal for standard members: RM 10,000. Higher limits apply for VIP Gold, Platinum, and Diamond members.
• All withdrawals must be made to the same payment method used for the deposit, or to a bank account held in the same member's name.
• Your first withdrawal requires full identity verification before it can be processed.
• Withdrawal processing time: 10 minutes to 24 hours depending on your VIP membership tier and chosen payment method.

Indowin88 reserves the right to withhold withdrawals and request additional supporting documents if there are signs of suspicious activity, fraud, or money laundering. All checks will be completed within 5 working days.

Indowin88 offers a variety of bonuses and promotions for both new and existing members. All bonuses are subject to the specific terms stated in each promotional offer. The following general conditions apply to all bonuses:

• Bonuses may only be claimed once unless otherwise stated in the relevant promotional terms.
• Wagering requirement must be met before any bonus funds or winnings derived from bonus funds can be withdrawn.
• Bonuses cannot be directly converted to cash without first meeting the wagering requirements.
• Indowin88 reserves the right to void bonuses and related winnings if there is evidence of bonus abuse or betting strategies that violate promotional terms.
• The welcome bonus is available to new members only, upon making their first deposit.
• Any attempt to register multiple accounts in order to claim bonuses repeatedly will result in the closure of all associated accounts.

For more information on current offers, please visit the Welcome Bonus ours.

All games available on the Indowin88 platform — including slots, Live Casino, poker, lottery, Malaysia Super League and EPL football betting, cricket, badminton, and e-sports — are subject to game-specific rules available in each game's help section.

• Game outcomes generated by a Random Number Generator (RNG) or game software provider are final and not subject to appeal.
• Technical disruptions such as internet disconnections during an active game do not entitle the member to an automatic refund. Such cases will be investigated individually.
• Indowin88 reserves the right to void any bets placed in error due to system faults or odds display errors.
• The use of any automated software, bots, or unauthorized assistance tools during gameplay is strictly prohibited and may result in account closure and forfeiture of all balances and winnings.

For Sports Betting, match results recognised by the relevant governing body (such as FAM for Malaysian football) will be used as the official outcome for bet settlement purposes.

Indowin88 members are expected to conduct themselves in a courteous and responsible manner while using the platform. The following actions are strictly prohibited and may result in disciplinary action:

• Any attempt to hack, attack, or disrupt indowin88's systems in any way.
• Using abusive, threatening, or racially offensive language on the platform or when communicating with the support team.
• Sharing your account details with others or allowing third parties to use your account.
• Engaging in fraud, money laundering, or any other illegal activity using the indowin88 platform.
• Using a VPN or proxy service to conceal your actual location in order to bypass geographical restrictions.
• Colluding with other players to manipulate game outcomes or exploit system vulnerabilities without authorization.

Indowin88 reserves the right to suspend or close any member's account without prior notice under the following circumstances:

• Violation of any part of these Terms & Conditions.
• Evidence or suspicion of fraud, money laundering, or other illegal activity.
• False or misleading registration information.
• Legal compliance requirements or directives from relevant authorities.
• A voluntary request by the member themselves to close their account.

If an account is closed due to a terms violation, Indowin88 reserves the right to forfeit all funds, bonuses, and winnings held in that account. If the closure is voluntary and no terms have been breached, any valid balance will be returned to the member within 7 working days after identity verification is complete.

To the extent permitted by applicable law, Indowin88 shall not be liable for:

• Any financial losses incurred by a member as a result of gambling activity on the platform.
• Service disruptions caused by factors beyond indowin88's control, including internet outages, third-party server failures, or natural disasters.
• Any indirect, consequential, or exemplary losses arising from the use of the platform.
• Actions or decisions made by a member based on information obtained through the Indowin88 platform.

Indowin88's maximum liability to any member under any circumstances shall not exceed the total amount deposited by that member within the 30 days before a claim arises.

Indowin88 is committed to protecting the privacy and personal data of all members. The collection, use, and storage of your personal data are governed by our Privacy Policy ours, which forms part of these Terms & Conditions.

• Your personal data will not be sold or shared with third parties without your consent, except as outlined in the Privacy Policy.
• Indowin88 uses 256-bit SSL encryption technology to protect all data transmitted between your device and our servers.
• You have the right to request a copy of your personal data or to request its deletion by contacting support@indowin88.my.

Indowin88 is fully committed to responsible gaming. Our platform offers a range of tools to help members manage their playing habits:

• Deposit limit — set your own daily, weekly, or monthly deposit limits.
• Loss limit — cap the maximum amount you can lose within a set period.
• Session time limit — set a maximum duration for each gaming session.
• Temporary break — take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-exclusion — the option to permanently exclude yourself from the platform.

For more information, please visit the Responsible Gaming page. If you or someone you know has a gambling problem, please seek help from a qualified professional.

Indowin88 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. When changes are made:

• The "Last Updated" date at the top of this document will be revised to reflect the date of the most recent amendment.
• Members will be notified via in-platform notifications or their registered email address of any material changes.
• Continued use of the Indowin88 platform after any amendments take effect will be deemed acceptance of the revised terms.

It is each member's responsibility to review these Terms & Conditions periodically to stay informed of the current applicable terms.

These Terms & Conditions and any disputes arising from them are governed by the laws and jurisdiction specified in Indowin88's operating licence. In the event of a dispute between a member and Indowin88:

• Members are required to contact the Indowin88 support team first at support@indowin88.my to seek an amicable resolution.
• If a mutual resolution cannot be reached within 30 days, the dispute will be referred to an independent arbitration body appointed by Indowin88.
• Arbitration decisions are final and binding on both parties.

For any enquiries regarding these Terms & Conditions, please contact us at support@indowin88.my or via live chat on the Indowin88 platform. Our team is available to assist you 24 hours a day, 7 days a week.